Why do our seminars have such high impact? Unbelievable content!  We do all our own research, and over the years we've accumulated countless valuable tools and techniques that are practical, useable, and MAKE SENSE TO PEOPLE, so they APPLY them  Dynamic presentors who are fun to listen to and interact with.  Our high-involvement facilitators never fail to fully engage and captivate audiences.  Toys and play games to make it fun and interesting and easy to stay with!  Memorable Experiences! We don't just conduct a seminar.  We present people with an experience they'll long remember. We consult with sponsors to identify desired outcomes, and possible problems.  Then, we customize content to fit that group's need, their culture, and their upcoming challenges.  Our approach encourages everyone to complete pre-work so they focus on real world application from the beginning. We always agree on follow-up support with sponsors so learning will be on-going.

SEMINARS FOR CREATING RESPONSIBLE HIGH PERFORMERS Seminars for Individual Contributors

TAKE RESPONSIBILITY: ACHIEVE HIGH EMOTIONAL INTELLIGENCE     PURPOSE   New, fascinating research is demonstrating that emotional intelligence is more critical to career success than IQ!  This class will help participants identify the critical factors in emotional intelligence, assess their strengths and weaknesses, and learn how to tap into and intelligently use the power of their emotions to increase their effectiveness at work.   HIGHLIGHTS   ¨      Gain understanding of five competencies of emotional intelligence   ¨      Learn why emotions are so important and how they give us valuable data if we know how to pay attention to them and use them intelligently   ¨      Assess your strengths and weaknesses related to emotional intelligence—signs of high EI and signs of low EI   ¨      Learn how to deploy the components of emotional intelligence—                 Self-awareness—knowing how you feel in “real time” Emotional literacy—being able to label emotions and talk with others about feelings Empathy and compassion—the ability to feel and understand the emotions that others are feeling Balance—being able to make decisions using a healthy balance of head and heart, emotion and reason Responsibility—Taking primary responsibility for your own emotions and happiness   ¨      Practice using the critical skill of validation and to avoid the deadly practice of invalidation   ¨      Learn how to manage your attitudes and feelings:  Learn to apply a five step plan to managing feelings   ¨      Make plans to leverage the power of emotional intelligence at work and at home

TAKE RESPONSIBILITY: MANAGE A POSITIVE ATTITUDE DURING TIMES OF CHANGE    PURPOSE  This course is designed to equip managers and leaders to stay positive and be encouraging, especially during times of change or transition.  Techniques to manage change, and techniques to keep one’s own attitude and emotional state in the best possible shape make this course very timely.  Attitude is not just an ingrained part of one’s personality,  It is a day-by-day choice about how we process information.  Participants will learn how to change negative attitudes so that they handle things more positively and react more quickly and positively when changes are introduced.   HIGHLIGHTS   ·        Identify the employee’s role in change:  to contribute, not over-react, to shape the best possible attitude, not be shaped by the attitudes around them   ·        Learn the four phases of the change process and people’s natural tendencies in each stage;  what is typical and what is responsible behavior in each phase of change?   ·        Learn why people tend to resist change and what you can do about that   ·        The basis of attitude—where does it come from?  How did we get our attitude?   ·        Practice three powerful attitude management techniques—manage your focus, manage your self-talk, and manage your expectations   ·        Learn how to “think calm” instead of contributing to a build-up of internal turmoil   ·        Learn the science of anxiety and what you can and can’t do to avoid suffering from anxiety or depression: when attitude management works and when it doesn’t work   ·        How to “change from the outside in” and the principle of cognitive dissonance

TAKE RESPONSIBIITY: MAXIMIZE THE POWER OF  LEARNED OPTIMMISM   Purpose This course is designed to familiarize participants with the power and the potential that optimism holds.  It will help raise awareness of participant's explanatory style, and help them learn how to become more consistently and appropriately optimistic   Highlights   Understanding the impact of optimism on achievement (research and findings on optimism) The theory of "learned helplessness" Where feelings come from Explanatory style--how optimists and pessimists explain things to themselves How optimists explain good things to themselves: how optimists explain bad things to themselves How pessimists explain good things to themselves: how pessimists explain bad things to themselves Changing from pessimism to optimism: learning to optimize framing, learning to control self-talk Optimism and achievement, optimism and leadership, optimism and hiring and job placement, optimism and job satisfaction

TAKE RESPONSIBILITY:  BASICS OF HIGH-PERFORMANCE   This course is designed to "set a tone" and help employees understand what it really takes to become a great employee and a high achiever     Professionalism   What  is the difference between a professional and permanent  employee and a temporary and passing through job-holder?  How do we want our department to be seen by the rest of the organization?  What do we have to do to be seen like this?  What is my manager looking for in an employee?  How does s/he evaluate me?  What does a Professional look like?    Dress/  Manners/Relationships   Achievement What is the difference between really getting the job done with excellence and just putting in the time?  Characteristics of getting the job done with excellence Characteristic of just putting in the time  How does the professional interact?  Do's and don’ts of interacting with the team Do's and don'ts of interacting with customers Do’s and don’ts of interacting with your manager Other characteristics of true professionals Attitude Attitude management techniques Attitude--the heart of relationships Attitude--Shapers and Reflectors Attitudes at work--how does it show?  High standards, initiative, ethics, responsibility, self-improvement Relationships and Communication   Enhancing our communication skills The skill of connecting, building rapport, the four Laws of Human Relations   The skill of building trust The skill of conversation The skill of listening to concerns The skill of surfacing issues professionally The skill of resolving problems, disagreements, and conflicts

TAKE RESPONSIBILTY:  CONFIDENTLY PROMOTE YOURSELF  PURPOSE   This course is designed to help professionals become more comfortable in “self-promotion.”  Everyone needs to be able to present themselves in the best possible light and for many that means the development of  self-presentation skills, because that is difficult, embarrassing, and not natural and comfortable.  This class will help participants become much more skilled and professional in how they present themselves.   HIGHLIGHTS   ·        Why are we so uncomfortable with self-promotion?   ·        Why is it important that we present ourselves very well?   ·        Introducing yourself with power   ·        Sharing your background quickly: What should I include?  What are the highlights?   ·        How to avoid discounting, weasel words, apologies, power robbers   ·        Men and women:  what are the gender differences in communication that create problems in how we are perceived   ·        Learning to make strength statements   ·        Learning to shift your focus to avoid self-consciousness and fear   ·        Learning to find your voice and claim your power as a way of life

TAKE RESPONSIBILITY: BUILD HIGHER LEVELS OF SELF-ESTEEM AND OPTIMISM    PURPOSE This inspiring course is designed to help participants gain a whole new awareness of their self-esteem. They will discover new dimensions of themselves and gain new tools to continue their journey to higher and higher levels of self-confidence, self-esteem and optimism.   HIGHLIGHTS ·        Identify where self-esteem comes from--why some people have great self-esteem and others don’t.   ·        Learn why the most important communication you ever do is the communication you have with yourself:  Learn how the self-talk process works, and how to take control of it   ·        Learn to focus on the best in yourself, and not magnify the worst:  Learn how to silence your “inner critic.”  Update your inner “pictures” and get a more accurate, up-to-date self-perception   ·        Commit to using the power of the “Self-Fulfilling Prophecy” for your benefit   ·        Learn how to manage expectations and give yourself the “benefit of the doubt”   ·        Learn how to build yourself up and stop tearing yourself down   ·        Identify the roots of optimism and the roots of pessimism.  Take a self-assessment and identify which you have more of and gain valuable insight into where that comes from

TAKE RESPONSIBILITY:  ACHIEVE WORK/LIFE BALANCE  PURPOSE To raise our self-awareness so we know ourselves better, identify what makes achieving balance difficult: to become more driven by all our life values and committed to making time for all our important life roles  Highlights To understand the concept of margin and become expert at building margin into our lives To become skilled at setting balanced goals and realizing true power from goal setting To learn how to better manage our energy, our attitudes, and our stress levels To sustain high performance by initiating "positive recovery rituals" To better manage our planning time and scheduling process: to increase our mastery in the use of time To know how to manage a healthy physical state despite very busy schedules To set goals for achieving a sense of balance